National Police Check 

Girl Guides Australia Child Safe Child Friendly (CSCF) framework is in place to ensure the highest level of commitment of safety for our youth members.  A National Police Check is now mandatory for all employees, adult members and volunteers who hold a Blue Card linked to Guides Queensland and provide a service to youth members.

Requirements 
  • Any current Blue Card holder whose card has/or will expire in 2022 must apply for a National Police Check before 31 December 2022
  • Any new adult member or volunteer applying for a new Blue Card must also apply for a National Police Check 
  • Any member or volunteer whose Blue Card expires after 31 December 2022, will not be required to apply for their National Police Check until their Blue Card renewal is due 
  • If you have a current employment National Police Check that is less than 6 months old this can be used for Guides Queensland. Please supply a copy of your current National Police Check certificate to [email protected]
  • Trefoil Guild members will be required to apply for the National Police Check from 1 January 2023 in line with the renewal of their Blue Card 
Eligibility 
  • All adult members aged 18 or older who hold a current Blue Card  
  • All Guides Queensland employees 
  • Any adult volunteers who hold a current Blue Card whose role involves direct physical or face-to-face contact with children  
Fit2work 
  • fit2work have been selected as the preferred provider for National Police Checks by Guides Queensland, Guides NSW/ACT/NT and Guides Tasmania 
  • fit2work’s market-leading online technology makes getting a Nationally Coordinated Criminal History Check super easy 
  • fit2work are Australian Criminal Intelligence Commission (ACIC) accredited   
  • Confidentiality of results comply with privacy policies and the Child Safe Child Friendly Policy  
  • Up to 70% of Nationally Coordinated Criminal History Checks are returned within 15 minutes of submitting online.  One of the main reasons for delays is if an individual has a name which many others have e.g., John Smith.  Checks may then be referred to ‘manual processing’  
What you need   
  • Personal details, including date and place of birth 
  • 4 documents  from 3 categories including: 
    • one commencement of identity document 
    • one primary use in the community document 
    • two secondary use in the community documents 

At least one of your documents must contain your signature and photo.
Your proof of identity documents must be current and original.

The following documents are not acceptable:

  • original paper documents that have been laminated  
  • photos, photocopies, or certified copies   
  • expired documents (unless specified)    
How it works 
  1. 12 weeks prior to your Blue Card expiry, Guides Queensland will automatically provide fit2work with your full name and email address which will prompt an email to you directly from fit2work 
  2. The fit2work email will provide you with a link and invitation for you to set up a profile and password. A text message or SMS will be sent to you to validate these steps
    3. THE LINK PROVIDED BY FIT2WORK WILL TAKE YOU TO THE GUIDES QUEENSLAND SECTION OF THEIR WEBSITE PORTAL
    DO NOT SEARCH FOR THE FIT2WORK WEBSITE OR YOU WILL NOT RECEIVE THE DISCOUNTED PRICE 
  3. You can then complete the online background check consent form and upload the necessary documents 
  4. Your details will be electronically matched against the National Police database to check for any Disclosable Court Outcomes 
  5. You will receive an email notification as soon as the results of your application are available. You can download a copy of your certificate but please do not send this document to Guides Queensland 
  6. As your result is a confidential matter, the result will be uploaded by fit2work directly to the Guides Queensland database 

Helpful Information

  Training_Applicant Portal- The Candidate Experience.pdf 

  Training_Applicant Identity Document Verification.pdf 

Cost  

Nationally Coordinated Criminal History Check (Volunteer): As of 1 January 2023 this is paid for by Girl Guides Qld when processed through link supplied by fit2work.
For further assistance please contact Fit2work Support - ph: 1300 525 525 or email: [email protected]

Frequently Asked Questions

What is a Nationally Coordinated Criminal History Check?
It is a certificate that details any Disclosable Court Outcomes (DCO) and pending charges associated with your name. You may need a Nationally Coordinated Criminal History Check certificate for specific jobs or volunteer positions.

How much will it cost me to get a Nationally Coordinated Criminal History Check? 
Nationally Coordinated Criminal History Check (Volunteer): As of 1 January 2023 this is paid for by Girl Guides Qld when processed through link supplied by fit2work.

 How do I get a Nationally Coordinated Criminal History Check? 
  1. fit2work have been selected as the preferred provider for National Police Checks by Guides Queensland, Guides NSW/ACT/NT and Guides Tasmania  
  2. 12 weeks prior to your Blue Card expiry, Guides Queensland will provide fit2work with your full name and email address which will trigger an email to you direct from fit2work 
  3. The fit2work email will provide you with a link and invite you to set up a profile and password. A text message or SMS will be sent to you to validate these steps
    4. THE LINK PROVIDED BY FIT2WORK WILL TAKE YOU TO THE GUIDES QUEENSLAND SECTION OF THEIR WEBSITE PORTAL
    DO NOT SEARCH FOR THE FIT2WORK WEBSITE OR YOU WILL NOT RECEIVE THE DISCOUNTED PRICE 
  4. You can then complete the online background check consent form and upload the necessary documents 
  5. Your details will be electronically matched against the National Police database to check for any Disclosable Court Outcomes 
  6. You will receive an email notification as soon as the results of your application are available. You can download a copy of your certificate but please do not send this document to Guides Queensland 
  7. As your result is a confidential matter, the result will be uploaded by fit2work directly to the Guides Queensland database 
I have a National Police Check as a requirement from my employment/other Volunteer group. Can I supply this one or do I need to get another National Police Check?
The Girl Guides Australia Child Safe Child Friendly policy will accept a National Police Check certificate obtained through work or another volunteer organisation if it is less than 6 months old. To submit your certificate please email a copy to [email protected] for processing.

I have a police check as part of my teacher registration. Can I supply this one or do I need to get another National Police Check? 
The Girl Guides Australia Child Safe Child Friendly policy will accept a National Police Check certificate obtained through your teacher registration if it is less than 6 months old. Please submit a copy of your teacher registration certificate to [email protected] for processing.

I have a police check as part of my Yellow Disability Workers Card. Can I supply this one or do I need to get another National Police Check? 
If you have renewed your Blue and Yellow card in the last 6 months, you will also have a National Police check as part of the renewal. Please provide a copy of your Yellow card to [email protected] for processing onto your database profile.

Can you please advise how this will work with the exemption Blue Cards, as they do not have an expiry date.
Existing exemption Blue Cards now have an expiry date of 31/08/2023. The exemption card will need to be renewed prior to this date. All new and renewed exemption cards will have a 3-year expiry date and photo.

 How long does a Nationally Coordinated Criminal History Check take?

fit2work’s Nationally Coordinated Criminal History Checks are fast and reliable. Up to 70% of checks are returned within 15 minutes of submitting online.
30% of checks may be referred to ‘manual processing’ for further investigations by the police. One of the main reasons is if an individual has a name which many others have e.g., John Smith. Once a check has been sent to manual processing, it may take up to 10 working days or longer to return due to the complexity of the request.

How reliable is fit2work Nationally Coordinated Criminal History Checks?
fit2work began processing Nationally Coordinated Criminal History Checks in 2008 and today are one of Australia’s leading providers of online screening services. Fit2work draw on the Australian Government’s Document Verification System and are accredited by the Australian Criminal Intelligence Commission (ACIC).

How long is the Nationally Coordinated Criminal History Check valid for?
There are no expiry dates on Nationally Coordinated Criminal History Checks. But they are a point-in-time check. Policies vary between employers as to how recently they require the screening to have been done.

Girl Guides Australia require the National Criminal History check to be updated every 5 years

What ID do I need to upload?

ACIC requires you to provide four documents from 3 categories, as below:

  • ONE Commencement of ID Document 
  • ONE Primary Use in the Community Document 
  • TWO Secondary Use in the Community Documents  

In all instances, the combination of identity documents must contain at minimum your full name, date of birth and a photograph. If you have provided identity documents using a former name, such as a maiden name, you must provide evidence of the name change in addition to the four identity documents.
The nature of the documents in each of the categories is summarised below:
Commencement of ID:

  • full Australian birth certificate (not an extract or birth card) 
  • current Australian passport (not expired) (P)
  • Australian visa current at time of entry to Australia as a resident or tourist    
  • ImmiCard issued by Department of Home Affairs (previously the Department of Immigration and Border Protection) that enables the cardholder to prove their visa and/or migration status and enrol in services (P) 
  • certificate of identity issued by Department of Foreign Affairs and Trade (DFAT) to refugees and non-Australian citizens for entry to Australia 
  • document of identity issued by DFAT to Australian citizens or persons who have the nationality of a Commonwealth country for travel purposes (P)      
  • certificate of evidence of resident status  
Primary Use in Community Document

  • current Australian driver’s licence (both sides), learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed (P) 
  • Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted) 
  • current passport issued by a country other than Australia with a valid entry stamp or visa (P)   
  • current proof of age or photo identity card issued by an Australian Government agency in the name of the applicant, with a signature and photo 
  • current shooters or firearms licence showing a signature and photo (not minor or junior permit or licence) (P) 
  • for persons under 18 years of age with no other Primary Use in Community Documents, a current student identification card with a signature or photo (P) 
Secondary Use in Community Document

  • certificate of identity issued by DFAT 
  • document of identity issued by DFAT (P) 
  • convention travel document secondary (United Nations) issued by DFAT (P) 
  • foreign government issued documents - for example, driver’s licence (P) 
  • Medicare card 
  • enrolment with the Australian Electoral Commission 
  • security guard or crowd control photo licence (P)   
  • evidence of right to an Australian government benefit - Centrelink or Veterans’ Affairs (P) 
  • consular photo identity card issued by DFAT (P) 
  • photo identity card issued to an officer by a police force (P)  
  • photo identity card issued by the Australian Defence Force (P) 
  • photo identity card issued by the Australian Government or a state or territory government (P) 
  • Aviation Security Identification Card (ASIC) (P)   
  • Maritime Security Identification Card (MSIC) (P) 
  • credit reference check
  • Australian tertiary student photo identity document (P) 
  • Australian secondary student photo identity document (P) 
  • certified academic transcript from an Australian university 
  • trusted referees report 
  • bank card
  • credit card

ACIC has also advised that expired identity documents will no longer be acceptable.

How do I check on the status of my Nationally Coordinated Criminal History Check?

When you log into your fit2work account, you will be able to view the status of your application in the current checks tab.

What does a Nationally Coordinated Criminal History Check Certificate show?
A Nationally Coordinated Criminal History Check Certificate shows Disclosable Court Outcomes (DCO). These include but are not limited to:

  • Any charge found proven in court 
  • Details of the court that heard the charge, the date and any penalty or sentence 
  • Findings of guilt by a court, even if no conviction is recorded 
  • Court convictions, even if no sentence or penalty was given 
  • Good behaviour bonds and similar court orders 
  • Charges laid by police but not yet proven, or otherwise, in court 
  • Current investigations in which the subject is a suspect 
  • Children’s Court convictions and guilty findings 
  • Traffic convictions and guilty findings 
  • On-the-spot fines issued by police that ended up in court 
What does a Nationally Coordinated Criminal History Check Certificate look like?

Curious to know how a Nationally Coordinated Criminal History Check Certificate should look? Different jurisdictions have different requirements for how they undertake the process, but the minimum amount of information you should receive includes:

  • subject details (including any previous names provided) 
  • who it was conducted for 
  • check type
  • check purpose 
  • date submitted 
  • result date 
  • end date of period checked 
  • validation
Can you process my Nationally Coordinated Criminal History Check urgently?

A check is only deemed urgent if circumstances are relating to the critically ill, a child needs to be placed in immediate care, political reasons or vulnerable people will be in grave danger if a Nationally Coordinated Criminal History Check is not carried out immediately.